Roles and permissions

All roles

Every account has exactly one role. The role decides which pages open and which actions are available. Your role is shown on the Settings page.

The three roles

Role	Scope	Typical person
Customer admin	Every active store in your organization	Head office, operations lead
Store admin	The stores you have been assigned to	Store or area manager
Store viewer	The stores you have been assigned to	Staff who read the numbers

A store admin or store viewer can be assigned to several stores. All of them belong to the same organization.

Bon staff use separate internal roles to install devices, create organizations and invite users. Those actions are not available in the customer-facing console.

Pages by role

Page	Customer admin	Store admin	Store viewer
Overview	Yes	Yes	Yes
Store page	All stores	Assigned stores	Assigned stores
Devices	Yes	Yes	Yes
Rankings	Yes	Assigned stores	Assigned stores
Compare	Yes	Assigned stores	Assigned stores
Reporting	Yes	No	No
Ask Bon	Yes	Yes	Yes
Notifications	Yes	Yes	Yes
Settings	Yes	Yes	Yes
Admin: Your customer page	Yes	No	No
Admin: Stores list	Yes	Yes (read)	No
Admin: Store details	Yes	No	No
Admin: Activity log	Yes	No	No

Opening a page your role cannot access shows an Access denied page with a link back to your home page.

Actions by role

Action	Customer admin	Store admin	Store viewer
Read dashboards and charts	Yes	Yes	Yes
Export a chart to CSV or Excel	Yes	Yes	Yes
Run a comparison	Yes	Yes	Yes
Create, pause, run and delete scheduled reports	Yes	No	No
Download a scheduled report	Yes	No	No
Create, edit and delete stores	Yes	No	No
Change operating hours, capacity, counting settings	Yes	No	No
Remove a user from a store	Yes	No	No
Remove a customer admin	Yes	No	No
View the activity log	Yes	No	No
Change own password and language	Yes	Yes	Yes

What only Bon can do for you

Some changes are made by Bon support on request. Email info@bonintel.com for:

• Inviting a new user or changing someone’s role. The console lets a customer admin remove access, but new invitations are sent by Bon.
• Brand colors and logo for your organization.
• Installing, moving or reconfiguring a device, including camera zones and counting lines.
• Creating a new organization.

When a change takes effect

Role and store assignments are read when you sign in. If your access changes while you are signed in, sign out and back in to see the new pages.