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Reporting

Customer admin

Reporting emails a comparison analysis on a schedule. Each report is a CSV file attached to an email from bi-reporting@bonintel.com. Add that address to your safe senders, and check spam if a report does not arrive.

Column Meaning
Name The name you gave the report.
Frequency Daily, Weekly (with the weekday) or Monthly (with the day of month).
Period The rolling period the report covers each time it runs.
Recipients The email addresses that receive it.
Last run When it last ran and whether it succeeded.
Next run When it will run next.
Status Active or Paused.
  • Edit: change the name, recipients, frequency and period. Branches, metric and comparison mode are fixed once a report exists; create a new report to change them.
  • Pause and Resume.
  • Run now: sends the report immediately in addition to its schedule.
  • Download latest report: fetches the most recent file. “No downloadable report yet” means the report has never run.
  • Delete: asks you to type the report’s name to confirm.

Choose New report, or start from Compare with Schedule as report to have the form pre-filled.

Field Notes
Name Shown in the table and the email.
Branches Select all, clear all, or pick individual stores.
Comparison mode None, previous period, or a custom range.
Period Today, Yesterday, Last 7 days, Last 30 days, This week, Last week, Month to date, Last month. The period is rolling: it is worked out each time the report runs, in your organization’s time zone.
Recipients Email addresses separated by commas.
Frequency Daily; Weekly on a chosen weekday; or Monthly on a day from 1 to 28, so every month has that day.

When a report is created from Compare, the period is estimated from the dates you analyzed. Check it before saving.

The email contains a link to download the CSV. Opening it:

  1. asks you to sign in if you are not already, then returns you to the link;
  2. checks that the link is still valid and belongs to your organization;
  3. offers Download report (CSV).

“This link can’t be opened” means the link has expired, was altered, or belongs to a different organization. Use Download latest report in the table instead.

Only customer admins can download reports. A store admin or viewer who receives the email will see the sign-in page but cannot complete the download.